Lepide Active Directory Self Service software empowers end users to take control of their account but through regulated policies as preconfigured by the system admin. This simply helps domain users to avoid repetitively calling at helpdesk or raise IT tickets and wait for endless hours to get their password reset or account unlock issues resolved.
Resetting forgotten passwords or unlocking accounts needs to be done at priority basis because it directly accounts to loss of productivity. Let us see the below given figure to understand the importance of the self-service in a reset password situation:
Lepide Active Directory Self Service (LADSS) helps increasing employee productivity, reducing admin workload and increasing ROI by enabling the employees to reset their password or unlock their account by themselves.
Lepide Active Directory Self Service - Self User Profile Management software enables the employees to update their information in Active Directory in a secure manner.
With LADSS, employees do not need to make a call to the system administrator and request him to update information on their behalf. Enrolled users can login in their LADSS account and update their personal information on their own. Using LADSS to update self-information offers following benefits:
However, it is very important to ensure that only those AD attributes are being updated which if updated from the user end, won't compromise with organizational security or lead to data conflicts. AD attributes are classified into three sections namely General, Contact, and Address. Therefore, administrators can predefine which AD attributes can be updated by the user on his/her end by opting for any of the below mentioned choices.
All these activities so performed through LADSS are regulated by tough user validation policies that help to tighten AD security, protect critical data, eliminate unregulated access to resources, reduce IT workload, and simplify self-service procedures.