Active Directory Self Service FAQ's

Why should I buy Lepide Active Directory Self Service?

Lepide Active Directory Self Service reduces the number of critical helpdesk tickets that often hamper the workflow of an enterprise. The application enables helpdesk staff to concentrate on other issues which can utilize their skills. Moreover, this web-based application is affordable and offers high ROI.

Why should an administrator allow users to reset their own passwords?

25-30% helpdesk calls are related to password reset and account lockouts issues. If the domain users are empowered to deal with these issues themselves, a lot of time and money will be saved. Moreover, it reduces the possibility of downtime and makes employees more productive.

Why is Lepide Active Directory Self Service better than other products in the market?

1. Optimizing ability - With its ability to optimize question and answers by configuring minimum and maximum number of questions and characters in a question or answer, the application is highly customizable. Administrator can configure number of selectable and user-defined questions too.
2. Easy to install and use - With easy user interface, Lepide Active Directory Self Service is simple to configure for administrators and easy to use for domain users.
3. Cost-effective with higher ROI- Being a web-based application the software is priced quite affordable for all sizes of organizations. Moreover, the return on investment is high as the Helpdesk costs are reduced.

I have downloaded the trial version, now I want to upgrade to the licensed version. Is the upgrade going to destroy my previous registration data?

The trial version can be upgraded to the licensed version without any loss in your registration data. Upgrade instructions will be provided when you purchase the license.

Is the trial version fully functional?

Yes the trial version of Lepide Active Directory Self Service is fully functional and works similar to the full version.

Is the software interface secure enough to guard personal user information?

Yes, the software interface offers stringent identity verification questionnaire while enrolling for the application, which acts as a shield to guard personal user information. Later on, whenever the users need to update personal information, they can utilize their log-on credentials and update their personal details.