Software Purchase FAQ's
Q.1) How do I purchase a software license?
Ans) To purchase Lepide Software, go to Buy Online Page and click the Buy Now button in front of the required software. Fill up the personal information form and you will be directed to our reseller's gateway page. It is secure and you will receive the activation key as soon as you make payment.
Q.2) What is the process for purchasing a Lepide Software?
Ans) We always suggest our esteemed clientele to first go through the free evaluation version before purchasing the full version. Download for free evaluation version is quick and usage of the trial version will help you experience the working of the tool. Our every software is available with the free evaluation copy so that you can have a fair idea of working and features of the software.
After you are satisfied with the working of the software, purchase the software online by filling out this form. Once we receive the payment, we will email you the activation key. Since the activation key is sent on your email account hence, we suggest the users to provide a genuine email account for email communication. For further queries you can contact our Sales team.
Q.3) I have purchased a license from you, What if I want to install it at my office on my laptop?
Ans) Your situation falls into secondary user rights. Being a licensed user, you are allowed to install the software on an additional computer that you own, such as a laptop or a home computer.
Q.4) Which of the licenses type option do I require?
Ans) When you open the purchase page, you will come across a number of different license type options. We have categorized different pricing for different license types and therefore, the registration or activation code you receive will limit your use of the software as per the license purchased by you.
Q.5) What are the payment options available?
Ans) We offer the following payment options:
- Credit Card
- Bank/Wire Transfer
- Check
- Cash
- PayPal
- Purchase Order
Q.6) Can I negotiate on further prices or the license type?
Ans) We provide this opportunity to our clients that they can request a quote for their personalized requirement. You can discuss your license type requirement with us and we will quote you prices for the same. For further negotiations you can always contact our Support Team.
Q.7) I have purchased a license from you, can I move from one license type to another? If yes, what do I need to do to change the license type?
Ans)Of course, you can move from one license type to another anytime. To change or upgrade license type or any related query you need to contact the sales team at sales@lepide.com .
Q.8) Do you provide any special discount to non-profit organizations?
Ans) Yes we offer discounts for Non Profit organizations, Educational institutions and Government agencies. For more information regarding such discounts, you can contact our Sales Team at sales@lepide.com.
Q.9) Do you provide lifetime free support and license upgrade facilities?
Ans) No, we do not provide these facilities free for lifetime. When you purchase any license from us, you get free support and license upgrade facility for first six months of purchase. However, we have additional support and license upgrade packages available. These packages include support (Email & Phone) & upgrades/patches/ service packs for one year. For more details or purchase, you can contact our sales team.
Q.10) What do I need to do to become a reseller?
Ans) To become a reseller, all that you need to do is just fill a reseller registration form and you will receive all the instructions at the registered email address.



