e Discovery User Guide

1. Introduction

E-discovery (electronic discovery) is the legal procedure for locating, collecting, and delivering Electronically Stored Information (ESI) as evidence to be used in court cases or investigations. Information governance programs frequently incorporate e-discovery since it is an obligatory legal and regulatory requirement.

E-discovery is frequently ignored by organizations and only becomes meaningful after a case is launched. Moreover, the e-discovery process is often unfamiliar ground for many organizations with investigations into data privacy concerns and digital infiltration proving to be a challenge, even with experienced internal staff.

Organizations that store large amounts of data need to know exactly what data they have, and where it is located. Large databases might take months to search, and investigators need to have access to the right information quickly.

2. How Lepide Helps with e-Discovery

The Lepide Web Console provides an out-of-the-box e-Discovery tool that will scan your repositories to locate files containing Personally Identifiable Information (PII).

Our Solution allows you to combine multiple values as well as search an expansive range of file types ensuring you get the most accurate results possible, thereby avoiding time-consuming false positives.

3. Starting e-Discovery

  • Hover over the Identify icon on the menu to the left side of the screen

e-Discovery Menu Option
  • Select e-Discovery

The e-Discovery screen will be displayed:

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e-Discovery Screen

4. Setting Up a Case

The first step in the e-Discovery process is to set up a Case to specify the details of the data you want to find. A case can be Non Indexed or Indexed depending on your requirements and the instructions for setting these up are given in Sections 4.2 and 4.3 of this guide.

You can use Local Host or an Agent when setting up an e-Discovery Case. The following steps explain how to install an Agent:

4.1 Install Agent

  • Click the Settings tab (top of the screen next to the Cases tab)

  • This will display the Settings window with Categories listed on the left hand side

  • Ensure that the Agents category is displayed by clicking the Agents icon:

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    Install Agent

  • All installed agents are listed here

  • Agent settings can be edited by clicking the

    Add Server
    icon

  • To add a new Agent, click the Install Agent button

    Install Agent with Server Added

This displays the Install Agent dialog box:

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Create a New Case

To add a new agent:

  • Click the

    Select Objects
    icon

This displays the Add Server dialog box:

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Select Objects for Non Index

  • Add the following information:

    • IP Address: Add the IP Address

    • Agent Path: Use \\Server name\Share name format

    • User Name: Use domain name\User name format

    • Password: Enter Active Directory password

  • Click Done when finished

  • Once all the Agents have been added, check the box(es) to select Agents individually or choose Select All to select all Agents

  • Click the Install button to install the Agents.

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File Type

Creating a New Case – Non Indexed

To create a non indexed Case:

  • On the top left of the screen are two tabs: Cases and Settings

  • Ensure that the Cases tab is selected

  • Click the

    File Criteria
    button (top right of the screen)

  • The Create New Case dialog box is displayed:


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Select from File Types

  • Type in the Name of the case and add a Description

  • Click Next

The Select Objects dialog box is displayed:

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Search File Type

  • Select the Component from the drop down list

  • Select Non Index for the Search Type. To use the Index Search Type, please refer to section 4.3 of this guide

  • Add the User Name in Domain name\User name format

  • Type the Password (this is the Active Directory login password)

  • Click the Add File Server button to add a File Server. The file server will be listed at the bottom of the dialog box.

  • Click the Add UNC Path to specify a UNC path in this format: \\Server name\Share name. This will be listed at the bottom of the dialog box.


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Add File Type
  • Click Next


The File Type dialog box is displayed:

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Last Modified Date

This allows you to specify all the details for the files you want to find. The more specific you can be here, the better the search results will be.

Choose the following:

  • File Criteria: All, Include or Exclude

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Add Character Strings
  • If you choose Include or Exclude, the following file type options will be displayed:

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Search Server

This is a long list of file types. Scroll down to see the complete list.

Check or uncheck the file type boxes to choose which ones you want to Include or Exclude

  • Enable OCR: Check enable OCR (Optical Character Recognition) if you want image files containing text to be scanned

  • Select All: Check this box to select all file types

  • Search File Type: Type a file type here to search for and it will list all file types containing that value.

For example, if you type .doc into the search box, it will show *.doc, *.docx and *.docm and so on.

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Validate Agent
  • Click the

    e-Discovery Screen
    icon to add a file type

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Case Action Menu – Non index

  • Type the file type name and click Add

  • If you want to remove this file type, select the file type to be removed and click the

    Success Report
    icon

  • Check Last Modified to specify a date when the file(s) was last modified

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Report Exported to PDF Format

  • File Size Limit: This can be KB or MB. The suggested limit is 20MB

  • Search For: Here you can type strings of characters that you want to search for. Click Add to add each string.

In the example below where we are searching for Marty Byrde we could add search strings for his name, address, DOB and so on

  • Choose the Operator. In this case it is OR to search for any of the strings

Each string will be displayed at the bottom of the dialog box along with the operator specified:

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Confirm Removing the Case
  • Click Next

The Search Server dialog box will be displayed:

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Create New Location

Here you can specify when the Search should start:

  • Search Now – search immediately

  • Do not Search – the Case is set up, but the search can be initiated at a later date

  • Search Later - specify a date and time for the search to start

  • Choose Local Host or Agent Server

  • If you choose Agent Server, you will need to click the Validate Agent button

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Select Objects
  • No of Threads: For quick results keep the minimum thread count value as 20

  • Click Done when finished

  • A message will appear: Case Created Successfully

The Case will be listed in the e-Discovery screen:

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Select Objects with UNC Path Specified

4.3 Running a Report

Once a Case has been set up, and a scan has been run, you can run a report to see the data returned based on the criteria specified in the Case.

  • From the e-Discovery screen, click the

    File Type
    icon next to the case on which you want to run the report

This will show the following menu:

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File Criteria

  • Choose Success Report

The Report is displayed:

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Select from File Types
  • The Case Name, Operator and search strings are shown at the top of the screen

  • File Server and File Paths are listed for all the files that have been found to contain the search criteria we specified in the Case

  • The report can be Exported to CSV or PDF by clicking the Export button

Here is an example of a report exported to PDF format:

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Search File Type

4.3.1 Other Non Index Case Action Menu Options

The other menu options are as follows:

  • Start Scan: Starts the scan running

  • Remove: Delete the Case

If you choose Remove, you will have to confirm the action:

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Add File Type

  • Edit: Edit the scan settings

  • Failed Report: List all Failed Reports for this Case

4.4 Creating a New Case – Indexed

When you create a new case which is Indexed you will need to select a Location. A Location contains server and file type information and once a location has been created, you can use it for multiple cases.

The steps for setting up a new Location are given below. If you already have the Location set up, then you can move to Section 4.4.2 of this guide.

4.4.1 Create a New Location

The steps to create a Location, to use with an indexed case, are as follows:

  • From the e-discovery window, choose the Settings tab

  • This will display the Settings window with Categories listed on the left-hand side

  • Select the Indexed Locations Category by clicking the icon:

    Last Modified Date

    All Location Names are listed on this screen

  • To add a new Location, click the

    Add Character Strings
    button

This displays the Create New Location dialog box:

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Index Server
  • Type in the Name of the location and add a Description

  • Click Next

The Select Objects dialog box is displayed:

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Validate Agent

  • Select the Component

  • Index will be selected for the Search Type

  • Add the User Name in Domain name\User name format

  • Type the Password (this is the Active Directory login password)

  • To add an entire file server to be indexed, click the Add File Server button. Once added, the file server will then be listed at the bottom of the dialog box.

  • To add a specific location to be indexed, click the Add UNC Path in this format: \\Server name\Share name. Once added, this will then be listed at the bottom of the dialog box:


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e-Discovery Screen with Location Listed

  • Click Next

The File Type dialog box is displayed:

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Create a New Case

This allows you to specify all the details for the files you want to find. The more specific you can be here, the better the search results will be.

Choose the following:

  • File Criteria: All, Include or Exclude

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Select Objects

  • If you choose Include or Exclude, the following file type options will be displayed:


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Select Objects with Location Names Displayed

This is a long list of file types. Scroll down to see the complete list.

Check or uncheck the file type boxes to choose which ones you want to Include or Exclude

  • Enable OCR: Check enable OCR (Optical Character Recognition) if you want image files containing text to be scanned

  • Select All: Check this box to select all file types

  • Search File Type: Type a file type here to search for and it will list all file types containing that value.

For example, if you type .doc into the search box, it will show *.doc, *.docx and *.docm and so on.

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e-Discovery Screen
  • Click the

    Search String
    icon to add a file type


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Search Results
  • Type the file type name and click Add

  • If you want to remove this file type, select the file type to be removed and click the

    File Preview
    icon

  • Check Last Modified to specify a date when the file(s) was last modified

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Files Exported

  • File Size Limit: This can be KB or MB. The suggested limit is 20MB

  • Search For: Here you can type strings of characters that you want to search for. Click Add to add each string.

In the example below where we are searching for Marty Byrde we could add search strings for his name, address, DOB and so on

  • Choose the Operator. In this case it is OR to search for any of the strings

Each string will be displayed at the bottom of the dialog box along with the operator specified:

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Case Action Menu – Index

  • Click Next

The Search Server dialog box will be displayed:

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Confirm Removing the Case

Here you can specify when the Search should start:

  • Index Now – search immediately

  • Do not Index – the Case is set up, but the search can be initiated at a later date

  • Index Later - specify a date and time for the search to start

  • Choose Local Host or Agent Server

  • If you choose Agent Server, you will need to click the Validate Agent button

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  • No of Threads: For quick results keep the minimum thread count value as 20

  • Click Done when finished

  • A message will appear: Location Created Successfully

The Location will be listed in the e-Discovery screen:

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4.4.2 Create Case

Once you have set up a Location, you can create an indexed Case. The steps for doing this are as follows:

  • On the left of the e-Discovery screen are two tabs: Cases and Settings

  • Ensure that the Cases tab is selected

  • Click the + Create Case button (top right of the screen)

  • The Create New Case dialog box is displayed:

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  • Type in the Name of the case and add a Description

  • Click Next

The Select Objects dialog box is displayed:

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  • The Location Name will be displayed at the bottom of the dialog box:

  • Click Done

The Case name will be displayed. Indexed cases are shown in blue while non-indexed cases are shown in black.

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4.4.3 Specify the Search Criteria for an Indexed Case

Once an Indexed Case has been set up, you can specify the search criteria.

  • Click on the Case Name (shown in blue for an Indexed Case)

  • Type the search string and click Add

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  • The string will be displayed at the bottom of the dialog box

  • From the Operators drop down list, select AND/OR as required

  • Click Search

  • The results will be displayed at the bottom of the screen:

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  • From here you can click the

    icon to preview the file:

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  • Click Close and then click Export to export the file to PDF or CSV format:

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4.4.4 Action Menu for Indexed Cases

  • From the e-Discovery screen, click the

    icon

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This will show the following menu:

The Action Menu options are as follows:

  • Search: Display the Search dialog box

  • Remove: Delete the Case

If you choose Remove, you will have to confirm the action:

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  • Edit: Edit the scan settings