1. Introduction
The purpose of this section is to take you through the steps required to uninstall and re-install the Lepide Data Security Platform (LDSP) to the most up-to-date version of the solution.
2. How to Determine the Current Version of the Solution
The current version of the Solution is in the top-left corner of the window. It can also be determined by clicking the information symbol.
3. Downloading the Latest Version of the Solution
Download the solution from the link below after filling in your contact details. After installation of the solution, all the existing Licenses will be reapplied. https://www.lepide.com/start-free-trial.html?utm_campaign=TrialWS_source=website&utm_medium=webmenu
4. Export the Database
4.1 Export the Database from the Web Console
All your custom folders, reports and subscriptions can be retained after the Web Console has been upgraded. This is done by exporting the database before uninstalling the Web Console and then importing the database after installing the new version of the Web Console. The steps to export the database are given below. The steps for importing the database are given in Section 0 of this guide.
4.1.1 Taking Backups of Certificates
The steps for taking backups of Certificates are as follows:
Take a backup of the SSL Certificate from the LDSP root folder certificate files
If the SSL is installed in different location, please take the backup from that location
Take a backup of http.conf from the LDSP web console > apache > conf folder
Take a backup of httpd-ssl.conf from the LDSP web console > apache > conf folder > extra
To Export the Database:
From the Admin Console Screen, select Export Database:
Click the Export Database button
The screen will show Loading at the top
The export may take some time.
When it is finished you will see the exported file in the Exported Files section of the Admin Console
When it is finished you will see an SQL file in your Downloads folder. This will start with ‘lepideReportViewer_Backup’ and will be an SQL file type.
For example: lepideReportViewer_Backup_(19-00-02_09-07-2025)
4.1.2 Uninstalling the Web Console
To uninstall the web console, double click the unins000.exe file and follow the instructions to uninstall.
Rename the web console folder in Lepide Data Security Platform directory
When upgrading the Web Console, you will need to uninstall the current version and then rename the LDSP Web Console folder. Once this is done, install the new version and then reconfigure the Web Console to your requirements. Please refer to the following guide for further information on how to do this: How to Install the Web Console - Lepide Data Security Platform
5. Upgrading the Main Console
5.1 Uninstalling the Agents
To successfully uninstall the software, it is necessary to uninstall the agents of the added components individually.
For Data Discovery & Classification (DDC), do not uninstall the agent from the existing version before the Solution has been upgraded.
Only once the Solution has been upgraded to the latest version, should the DDC agent be uninstalled and then re-installed.
Click the Settings icon on the left-hand side of the screen. All the components are listed under Component Management.
5.1.1 Active directory, Exchange, Group policy
This is only applicable if you have configured Active Directory with an Agent
To uninstall agents for Active Directory, Exchange, and Group Policy, click on the Active Directory component in the tree structure on the left-hand side of the screen.
Click on the Uninstall Agent option on the right-hand side of the screen to select an agent to uninstall
5.1.2 File server
Click on the To configure File Server button
To Backup the Configuration of the File Server:
Add a new backup for the configuration of the File server, this will contain the existing Rules and Policies.
To Stop Auditing and Uninstall the Agent:
The Stop Auditing and Uninstall Agent options are to the right-hand side of the File Server settings screen
5.1.3 SQL Server
Select Stop Audit to stop auditing before the upgrade. This is found in the Actions section on the right-hand side of the screen
5.1.4 Other Agents
Before uninstalling Agents ensure that you note/save the details of Agents to re-install after upgrading the LDSP
From the Settings screen, select Agent Settings to see all other installed Agents:
Select an Agent to be uninstalled
Click the Remove Selected Agent(s) icon:
The Uninstall Agent dialog box is displayed:
Select Uninstall
5.1.5 SharePoint, O365 Components, Cloud Components
There are no agents installed for these components so we can skip the Agent Uninstall
5.2 Uninstalling the Solution
After the successful uninstallation of the agents, we can now uninstall the solution.
Open the Installation directory. By default, the location is the C Drive.
Run the unins000.exe as an Administrator and follow the steps to uninstall.
5.3 Installation of the Solution
Extract the downloaded Zip file
Select the Lepide DSP folder from the extracted folders
Right click to access the properties of the setup.exe under the Auditor Suite folder to confirm that the attributes of the .exe are not selected:
Unlock the exe
Run the Setup_25_1.exe as Administrator
Make sure you select the same location as was used previously for the installation directory. If the location was not the default, browse to find the original location
After installation of the LDSP, update the Service Credentials
5.3.1 Installing the Agents
If you have uninstalled the Agents, then you will now need to re-install the Agents
After the successful installation of the solution, the agents should be re-installed by following the steps below:
5.3.2 Active Directory, Exchange server, Group policy
Select the Domain, Properties, Advanced Domain Configuration, check the check boxes for Change Auditing for the relevant components.
5.3.3 File Server
Go to Settings, Component Management, File Server and click on configure File Server:
Enter the Service Rights and Install the Agents.
5.3.4 SQL Server
Click on Start Audit after the upgrade
5.3.5 Data Discovery and Classification Agents
To Uninstall the DDC Agent:
Before uninstalling the Agents ensure that you save the configuration details of the Agents
For DDC, the agent needs to be uninstalled after the upgrade of the Solution. The steps to do this are as follows:
Click the Data discovery & Classification icon to view the Data Discovery and Classification screen:
Click on the Agents tab to see the installed agents
Click on the icon to uninstall an agent. The following dialog box appears:
Select the agent to be uninstalled and click Uninstall
The steps to re-install the DDC Agents are as follows:
Click the Data discovery & Classification icon to view the Data Discovery and Classification screen and click on the Agents tab
Click on the icon to install an agent. The following dialog box appears:
Select the agent to be Installed and click Install
5.3.6 Other Agents
From the Settings screen, select Agent Settings:
Click the Add Agent icon (top right of the screen)
The Add Agent dialog box is displayed:
Enter the details for the agent you want to add
Click OK
5.4 Confirmation of Successful Install
From the States & Behavior screen, select All Environment Changes
Select Today, Generate Report.
Look for the current changes.
6. Upgrading the Web Console
6.1 Installation of the Web Console
The default location of the LDSP Web Console installation file LDSP Web Console.exe is as follows:
Double click LDSP Web Console.exe
Handle the security warning if it appears:
The LDSP Web Console setup wizard should start automatically. The first screen is shown below:
Accept the License Agreement and click Next
The following screen is displayed:
Add the web server port number. The default port of 7779 is used by the LDSP Web Console but you can use any free port you have available.
Click Next to continue
The following dialog box appears:
Select either Automatically close the applications or Do not close the applications as required
Click the Install button and the following dialog box will be displayed showing the progress of the installation:
The percentage progress of the installation will be shown as it runs:
Click Finish when the Installation has completed:
Install the SSL Certificates into the root folder of the LDSP web console
6.1.1 Installing MySQL
The prerequisites required are to set up Administrator Privileges
Step 1: Download MySQL Installer
Visit the official MySQL download page: https://dev.mysql.com/downloads/installer/
Select Windows (x86, 32-bit), MSI Installer
Download the file: mysql-installer-community-8.0.45.0.msi
Save the installer to your Downloads folder
Step 2: Install MySQL
Right-click the downloaded mysql-installer-community-8.0.45.0.msi file
Select Run as Administrator
Click Yes on the User Account Control (UAC) prompt
In the MySQL setup wizard:
Choose the Server only setup type
Click Next
Select the MySQL server version and Click Execute to install any missing requirements
Wait for the installation to complete (5-10 minutes)
Step 3: Configure MySQL Server:
Launch the MySQL console and provide following details:
Type/Networking: Development Computer
Enter Port: This port will be used in web console
Authentication: Use Strong Password Encryption
Grant default selected permissions
Click Execute to apply the configuration
Click Finish
NOTE: To create a user on the MySQL server, assign the minimum role of DB Admin privileges.
6.1.2 Import the Database
Once the Web Console has been installed, the database containing all your custom folders, reports and subscriptions can be imported. The steps to do this are as follows:
Choose Import Database
Click the Import Database button
A list of files in the Download folder appears:
Select the database file to be imported
Click Open
A message box appears:
Click Import and the following message box is displayed:
The import may take some time.
After importing the backup, logout from the LDSP Web console
Then, Go to Task Manager and restart the MYSQL Services
After restarting SQL Services, you need to configure Service Credentials
Right Click on Component Management
Click on Configuring Service Credentials
Click OK
Then Login to the LDSP Web Console
6.2 Confirmation of a Successful Install
From the Web Console, select Lepide Auditor, Reports
From the list of reports, select All Environment Changes
Select Today’s date and click Generate Report.
Look for the current changes