Current Permission scan is in progress state and the LepideELMProPerm.exe is not showing in details.

The Customer informed us that the CPA scan status is showing ‘In-progress’ and they want to delete the dataset and start from the beginning.

The steps followed to troubleshoot the issue are as follows:

• We suggested selecting the CPA dataset profile and clicking on the refresh button. If the status of the CPA scan is still showing as ‘In progress’, we suggested to the customer that the likely reason was that the Lepide Services or the Lepide Server has been restarted.

• We suggested that the Customer go to the Installation directory and then delete the profiles as shown in the screenshot below as reference:

• After deleting the Profiles, go to the Current Permission Scan Settings and click the Refresh button to confirm that the dataset which was showing ‘In progress’ has been deleted.

• Once it’s been confirmed that the dataset has been deleted,

  • Create a new dataset

  • Start the scan and ensure that the LepideELMProPerm.exe is running while the scan is running.

• We suggested to the Customer that while the scan was running, to ensure that the Lepide Services or Lepide Server are not be restarted.