The average cost of a helpdesk call today is around $30 (£20), and IT professionals like yourself are under increasing scrutiny to justify your contribution to the bottom line. So, it is essential that you automate those tasks that take time without adding value to the business. That’s why we built Lepide Active Directory Self Service, a simple web-based solution that allows you to delegate tasks such as password reset, and account unlocks. This solution also gives you the ability to authorize co-workers to perform these tasks without having to call IT. Ultimately this solution makes it easier for the user, easier for the administrator, and easier for the whole organization to handle the task of updating Active Directory.