Self Service Password Reset/Account Unlock

Lepide Active Directory Self Service

IT is under increasing scrutiny to justify their contribution to the bottom line. It is why essential that IT evolves and automates those menial tasks that take time without adding value to the business. That is why we built the Active Directory self-service tool. With a simple web portal we allow IT to delegate the tedious, time consuming tasks such as account unlocking, password reset, user provisioning, to the users to manage themselves.

Lepide Active Directory Self Service (LADSS) is a web-based Active Directory self-service solution, which allows end users to reset password, unlock account and update personal information in the Windows Active Directory. Alternatively, domain users can also authorize co-workers to perform these tasks in their absence; thus, completely eliminating the need to call or raise IT tickets to system administrators or help desk personnel for password/account management tasks.

LADSS helps to save valuable time and resources and instill power in the hands of end users but under the supervision of the administrator. Using LADSS, administrators can configure policies and automate self-service password reset whilst managing his tight schedule. Reports, schedules, password expiry notifications and bulk enrollment features further aid administrators to eventually increase the organization's ROI drastically.


Who can benefit from LADSS?

The Self Service Active Directory software ensures all round benefits for the admin, domain users and the organization as well. See below discussed benefits at each level:

Instantly unlock account and reset password from login screen Predefined policy configuration and ensure security Reduce costs linked with helpdesk calls and IT tickets resolution
No productivity loss due to account related issues Web-based interface to manage all software settings from anywhere in the network No downtime, better resource usage for enhanced ROI
Keep AD updated with latest personal info Get complete user status through reports Updated employee info in AD and automatic management of user accounts
Authorize co-workers for account unlock/reset password Send notifications to users in bulk SSL support for secured environments
Self Service Management LADSS allows end-users to take control of their AD account by performing self password reset and self account unlock directly from the login screen and also keep Windows Active Directory updated with their latest personal information without any assistance from the administrator/help desk personnel. Read more...
GINA/CP LADSS features GINA/CP for one-click access to software functionalities directly from the locked (CTRL+ALT+DEL) screen. Enrolled domain users can click the reset password/unlock account tab from their login screen and perform the required task with the ease of a single click. Read more...
Authorize Co-Workers Empowers end-users to authorize co-workers for password reset and unlock account tasks on the user's behalf from their own account. Read more...
Automatic Unlock Account Allows the administrator to configure policy for automatic account unlock at specified time periods for any particular domain OUs. Admin can define in advance when to automatically unlock all locked out accounts at daily, weekly or monthly basis.
Bulk Enrollment Administrators can enroll hundreds of users collectively by importing user data through CSV files. Simply enter user's SAM-Account Name and security questions and answers to create CSV files.
Dashboard The dashboard provides a sneak peek of Active Directory Users Status, Audit Data, Enrollment Data, and Past 7 days Audit Data to have a quick idea of domain users' status in AD.
Security Based Configurations Administrators can ensure strong password reset/account unlock policies by configuring question and answer policies. Under this, users need to answer predefined questions before performing self-service functions. Also, administrators can select which fields regarding personal information can be updated by the user in AD. Read more...
User Actions and Status Reports Reports classified under general, audit and enrollment reports feature various subtypes to give entire information regarding user account status in AD, actions performed with LADSS and enrollment status of users. Report scheduling feature further enhances the software's capabilities. Read more...
  • Password Expiry Notification Allows to proactively notify domain users regarding their password expiry;
    so that, users can change their password in advance.
  • Enrollment notification Admin can notify users to get themselves enrolled with LADSS to perform self password reset, account unlock and self info update tasks.
  • Bulk enrollment notification Admin can enroll users with LADSS and notify them about their login details,
    security questions, and about LADSS privileges.

MVP Reviews
  • I am really impressed with Active Directory Self Service from Lepide. Before review I thought that it’s another Self Service Solution which is complicated to use, requires installation manual and is very expensive. Lepide created a product that is exactly the opposite, it’s simple to install, simple to use and has the right features to help IT reduce burden of AD Account management. End users also benefit as they don’t have to call Helpdesk to unlock their account. Erik Blum (Editor at
  • The tool is very user friendly, ideal for corporate environment and easy to implement for the IT staff requiring minimal hardware resources to run. Organizations with a high number of helpdesk tickets opened for password reset and account locked issues will take a big benefit with this solution. Not only reduce the IT workload, but allows the users to fix these matters themselves in a snap. Paolo Valsecchi (