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Event ID 4772 – A Kerberos Authentication Ticket Request Failed

Anna Szentgyorgyi-Siklosi
| Read Time 2 min read| Published On - June 25, 2025

Last Updated on June 25, 2025 by Satyendra

Event ID 4772

Kerberos is an authentication protocol which is used to verify the identity of a host across an untrusted network. Kerberos support is built into all major computer operating systems, including Microsoft Windows.

Since Windows 2000, the Kerberos protocol has been used by Microsoft as the default authentication method, and it is a fundamental part of the Windows Active Directory (AD) service.

Event ID 4772

Event ID 4772 is logged in the Windows Security Log and indicates that a Kerberos authentication ticket request failed.

Note: While Event ID 4772 is a defined event, it’s stated that it doesn’t generate in modern Windows operating systems, and that Event ID 4768 (failure) is logged instead for Kerberos authentication ticket request failures. However, it’s still important to be aware of 4772 as it is part of the Kerberos auditing framework.

Key Information about Event ID 4772

Event ID 4772
Category Account Logon
Sub category Kerberos Authentication Service
Type Failure
Applies to Windows Server 2008 R2 and Windows 7, Windows Server 2012 R2 and Windows 8.1, Windows Server 2016 and Windows 10, Windows Server 2019 and 2022

When a user or service attempts to authenticate using Kerberos in a Windows domain environment, they first request a Ticket Granting Ticket (TGT) from the Key Distribution Center (KDC), which is typically a Domain Controller. Event ID 4772 signifies that this initial TGT request was unsuccessful.

Why Event ID 4772 Needs to be Monitored?

  • Prevents privilege abuse
  • Identifies potential malicious activity
  • Used for operational purposes for example, getting information on user activity
  • Compliance mandates

How Lepide Helps

Visibility over what is happening in Active Directory is an essential requirement for administrators. This ensures that any suspicious activity relating to potential security threats is identified and can be responded to immediately.

The Lepide Active Directory Auditing Tool enables effective monitoring, auditing, and reporting on all Active Directory states and changes including account logon events. The Lepide Solution includes pre-configured account logon reports to help identify malicious users attempting to logon to machines that require elevated privileges. If you want to see how Lepide’s solution works, schedule a demo with one of our engineers today or download the free trial.

Anna Szentgyorgyi-Siklosi
Anna Szentgyorgyi-Siklosi

Anna is an experienced Customer Success Manager with a demonstrated history of working in the SaaS industry. She is currently working to ensure that Lepide customers achieve the highest level of customer service.

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