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We provide a simple and secure means of delegating self-service password reset and account unlock tasks to your end users to reduce unnecessary helpdesk calls.

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Thousands of companies use Lepide to protect their data and detect threats

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Active Directory Self-Service Solution

The average cost of a helpdesk call today is around $30 (£20), and IT professionals like yourself are under increasing scrutiny to justify your contribution to the bottom line. So, it is essential that you automate those tasks that take time without adding value to the business. That’s why we built Lepide Active Directory Self Service, a simple web-based solution that allows you to delegate tasks such as password reset, and account unlock. This solution also gives you the ability to authorize co-workers to perform these tasks without having to call IT. Ultimately this solution makes it easier for the user, easier for the administrator and easier for the whole organization to handle the task of updating Active Directory.

Prevent Breaches

Lock out user accounts that enter multiple incorrect passwords, helping prevent security threats like brute force attacks.

Empower Your IT

Enable delegation of time consuming tasks like password resets and account unlocks to give your IT teams more freedom.

Report on Activity

Get reports on enrolment, self-service actions performed by users, password expires, account lockouts and more.

Prevent Brute Force Attacks and Compromised Users Automatically

With version 20.1 of the solution and above, Admins can automatically block users that enter multiple incorrect password attempts for a specified period of time; potentially preventing brute force attacks or compromised users from gaining unwanted or unauthorized access. Unblock genuine users automatically after a certain period of time or manually to avoid unnecessary downtime and disruption.

Delegate Active Directory Updates and Password Resets to Your Users

Using our simple web-based interface, you can transfer control of tasks such as password resets, personal information updates and account lockout tasks to the end users. The solution also allows end users to authorize co-workers to reset passwords and perform account unlocks on their behalf. No longer will you have to manually handle such tasks. Increase your productivity through less downtime and more account control.

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Give Users the Ability to Unlock Accounts

Our solution fully integrates with GINA/CP so your users can reset their passwords even when they are locked out. Users simply need to press Ctrl + Alt + Delete as they normally would and are met with a series of questions and answers (or use an OTP), to regain access. Our GINA integration can be deployed either through a bulk script via GPO, through local, direct installation or via an agent that can be automatically deployed from within the main console. Need more info? To check how to deploy GINA in your domain.

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Remind Your Users When Their Passwords are Due to Expire

Half of the battle you will face when it comes to identity management is keeping track of user password expiry. To address this, we provide you with a User Password Expiration Reminder solution, which is an integrated part of our Active Directory Self-Service solution (but also available standalone or as a part of our Lepide Data Security Platform). It allows you to send automated notification reminders to users when their passwords are due to expire.

1,000 + customers in over 120
countries are using Lepide

Vinicius Mozart Microsoft MVP

Lepide Active Directory Self Service is an effective solution to automate user account unlock and password reset activities. It is a must have tool for simplifying Active Directory self-service management.

Erik Blum Editor at

I am really impressed with Lepide Active Directory Self Service. Before review, I thought it might just be another expensive and complicated Self-Service Solution requiring manual installation. That couldn’t be further from the truth!

Paolo Valsecchi

The tool is very user friendly and easy to implement. Organizations with a high number of helpdesk tickets opened for password resets and locked account issues will benefit massively from using this solution.

Ready to Start Using Lepide Active Directory Self Service?

We offer a fully functional free trial that runs for 15-days with no obligation at the end. If you don’t want to trial the solution, you can schedule an in-depth, personalized demo by clicking on the link below.

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