How Lepide helped First State Bank & Trust to streamline IT operations.
The challenge.
The bank’s IT team faced an ongoing burden: end users were regularly allowing their network passwords to expire, triggering a high volume of helpdesk calls for resets. Because of compliance requirements, the team couldn’t afford to leave these issues unresolved—but the manual process was becoming unsustainable.
Initially, they attempted to use a PowerShell script to identify users with expiring passwords and send out reminders. However, the process remained manual, inefficient, and reactive. At the same time, their legacy auditing tools were cumbersome to manage and made it difficult to pull clear insights from logon/logoff activity and account behavior. They needed a more intuitive, automated solution that could streamline operations while improving reporting and compliance readiness.
Lepide solution
After evaluating the Lepide Data Security Platform, the bank quickly saw how it could solve multiple challenges at once. The platform provided real-time auditing, automated user notifications, and simplified user account management—all within a central, easy-to-use interface.
With help from Lepide’s responsive support team, the deployment was fast and smooth. Immediately, the number of helpdesk calls for password resets dropped. End users began receiving automated reminders before their passwords expired, while IT administrators could easily unlock accounts or trigger resets from within the platform.
Beyond that, the team was able to replace their old auditing tool with Lepide’s pre-built reports and real-time insights. Reviewing logon/logoff events became much simpler, and compliance examiners were pleased with the platform’s capabilities and clarity.